Saturday, October 31, 2009

Windows Defender Update Error

Windows Defender Update Error normally has error code 8020000D. To fix this problem follow the below steps. 



Some other program like chkdsk is currently running which locked the disk and so BITS is not able to write to the disk.




If the issue is not being caused by a scheduled check disk, then "something" else is locking the disk or preventing BITS from writing to the download location. That "something" could be security software [antivirus/3rd party firewall/etc], malware, or the Hard Drive may have issues.

If this is Windows Vista, open the Services console.

  • *Right* click Computer either on the Desktop or Start Menu and 
  • choose 'Manage'; 
  • allow the User Prompt; 
  • open Services and Applications; 
  • then Services. 
  • click on Background Intelligent Transfer Service and see if you are able to Start it. 
  • Then try to update Defender again.

Alternatively, you can manually download the latest Defender definition from here, save it, and then manually install it:



Friday, October 30, 2009

Windows Vista Error Code 737D

Eventhough we are using genuine Windows Vista version sometimes it will give error code 737D on updating Vista. If you are using Genuine Windows Vista then you can report MS for "no charge" support in getting update installed







How to obtain help and support for this security update
For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support Web site:




North American customers can also obtain instant access to unlimited no-charge e-mail support or to unlimited individual chat support by visiting the following Microsoft Web site:


If you phone in be sure to specify that there is an installation issue with the *Security* update, KB970892. Do *not* even mention any other issues or whomever answers your call may try to charge you or, even worse, tell you to contact the laptop's manufacturer. If they do try to do that, ask to speak to the Supervisor or a higher level of Support.